How we look after your personal information when you get in touch, donate or work with us.
The McMillan Family Trust (Registered Charity No. 1122913) is the data controller for the personal information described in this policy. You can reach us at info@mcmillanfamilytrust.org.
We collect the details you give us directly — your name, email address, phone number, organisation name and the content of your message — when you use our contact form, sign up to volunteer, fundraise or partner with us.
We use your information to reply to your enquiry, to administer volunteering, fundraising and partnership activity, and to keep records required of a registered charity. We never sell your data.
We only share personal information with service providers who help us operate (for example our email and donation platforms), or where we are required to do so by law or by our safeguarding duties.
We keep enquiry records for no longer than is necessary, and delete or anonymise information once it is no longer needed for the purpose it was collected for.
You can ask us for a copy of the information we hold about you, ask us to correct or delete it, or object to how we use it. Email info@mcmillanfamilytrust.org and we will respond within one month.
Last updated: August 2026